Sık Sorulan Sorular
  • WHERE CAN I PURCHASE MARZÉ?

    Marzé garments are available here at our marzeistanbul.com online store, besides here, you can find Marzé in our showroom. Our showroom address is : Teşvikiye Mahallesi Valikonağı Caddesi Hacı Emin Efendi Sokak 72/1 Nişantaşı, 34365 ŞİŞLİ/İstanbul.

  • CAN I PLACE AN ORDER WITHOUT CREATING AN ACCOUNT?

    Yes, you can place an order as a guest. However, if you create an account, you get the opportunity to save shipping and billing addresses in the address book, you will be able to view your order history and you can find tracking numbers for current orders. Also, you can get our exclusive offers just for our subscribers.

  • HOW CAN I CONTACT YOU?

    You can contact us by sending an e-mail to info@marzeistanbul.com and our customer service team will get back to you as soon as possible. Please allow up to 24 hours for a reply. Our customer service team is available online 5 days a week, Monday – Friday, and work across different time zones for our international customers. Any enquiries sent on the weekends or public holidays will be responded to the following business day.

  • WHAT PAYMENT METHODS DO YOU ACCEPT?

    We accept Visa, MasterCard and all other major credit cards, via the IYZICO checkout gateway.

  • CAN I AMEND OR CANCEL AN ITEM FROM MY ORDER?

    Depending on the status of your order, it may be possible to cancel an item or change it to a different size. Please note, we’re unable to combine or add an item to an existing order.

    If you need to make any amendments to your purchase, please call our Customer Care team as soon as possible and we’ll see what we can do.

Prepared by  T-Soft E-Commerce.